successlinkventures is a travel solution provider, and we specialize in flight and cruise booking services online. We are informing you, our customers, that while we facilitate and provide bookings for all of our requests, we are not the sole decision maker for cancellations or refunds that may arise. Our Cancellation and Refund Policy is subject to the policies of all the respective airlines and cruise lines, and we follow their guidelines.
Our Policy Terms
Ticket Types
We primarily deal with and offer non-refundable flight and cruise tickets through our website with various airlines and cruise lines as options. However, some of the carriers do offer refundable tickets according to their individual policies, and passengers might be eligible for refunds as per their cancellation policy if applicable. Do inquire whether your reservation is a non-refundable or a refundable tier ticket from the agent you are booking through.
24-Hour Cancellation Window
Passengers must submit a flight or cruise cancellation request within the first 24 hours of their reservations in order to be considered for a refund request. Most carriers and providers usually provide a refund in this time frame, unless written otherwise in their policy pages.
No Guarantees
successlinkventures does not provide any guarantee or warranty regarding flight or cruise reservations or refunds, the final determination rests with the respective airline or cruise lines.
Credit & Refund Procedures
Travel Credits: When available, any credit issued may be utilized for your travel purposes only. If a passenger redeems such a credit, they must pay any applicable fare difference and associated fees.
Service Fees: successlinkventures acts as a primary booking platform for cruise and flight services and does not charge any fees that are charged. In all cancellation procedures, we are not liable for any refund of the service fees charged at the time of the booking.
Trip Protection: Passengers who have not taken their flight or cruise reservations and have informed our agents about the cancellation may be eligible for a trip protection refund if applicable as per the protection plan.
Fees and Penalties
Carrier Penalties:The airline or cruise line may levy a penalty if they determine that a refund request is invalid according to their policies. Additionally, passengers will be charged applicable service fees, which vary depending on the ticket type and number of passengers.
Service Fee Refunds: If a passenger's cancellation and refund request is not accepted by the airline or cruise line, successlinkventures may refund the service fee charged during ticket booking, minus any booking fees that were applied at the time of reservation.
Final Provisions: The above Cancellation and Refund Policy is in accordance with the fare rules and policies of each airline and cruise line available through our travel website. Since the refund amount must be disbursed by the respective carriers, successlinkventures has no authority to control their policies or interfere in their procedures in any manner.
If you have any other queries, then you can reach out and contact to our agents at (877) 799-2356